Adult Protective Services
#Engage2Change encourages change on an individual and community basis with regard to the abuse, neglect, exploitation, and other types of abuse of older adults and adults with disabilities in Illinois. All people deserve to be safe, secure, and supported in all life stages. Elder Care Services will continue to educate, advocate and protect those who are vulnerable in our community. How will you #Engage2Change for yourself or your community?
Engage with those around you and speak up for change.
What Is Abuse?
Physical abuse is causing the infliction of physical pain or injury to an eligible adult.
What Is Self-Neglect?
- Hoarding which impacts health and safety
- Medication mismanagement
- Utilities turned off
- Lack of food
- Unsanitary or hazardous living conditions
Report Abuse and Neglect:
Please call us at (815) 758-6550 during regular business hours to report any suspected abuse or self-neglect, or call the Illinois Adult Protective Services Hotline anytime at (866) 800-1409. Abuse and self-neglect reports alleging imminent harm are responded to 24/7.
Elder Care Services responds to reports of abuse to persons living in the residential community.
To report the abuse of an adult in a nursing facility, please call the Ombudsmen at (815) 316-0040 or (800) 369-0895.
To report abuse or neglect of an adult with disabilities between the ages of 18-59 who lives in and receives services in programs that are operated, licensed, certified, or funded by the Illinois Department of Human Services, please call the Office of Inspector General at (800) 368-1463.
Elder Care Services may take reports for persons residing in a licensed facility and the abuse occurs in the community by a non-staff member of the facility.